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Sky Pet Product Ltd Privacy Policy

Introduction to who we are

The purpose of this policy is to explain how your personal information is collected and used by Sky Pet Products Limited. Where we use the words “we” or “us” in the Policy outlined below we are referring to Sky Pet Products Limited.We understand the importance of keeping your information safe and secure.

Sky Pet Products Ltd, is a company registered in England and Wales with a registered number 06569416 and with a registered office at The Straw Yard Barn, East Lodge Farm, Courteenhall, Northamptonshire, NN7 2QF.


Sky Pet Products Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws.


When you register and use this site, you will be asked to provide certain information such as your contact details which will be treated in accordance with this policy. We use this information in order to provide products and services.


Information that we collect

We may collect and process the following information when you make an account on our website: Name contact information (including address, phone number and email address) Any information you provide to Sky pet products Ltd will only be used by ourselves. We will hold your information on our secure networks for the purpose of supplying goods and services to you. We may contact you by telephone, mail and email in relation to the products we sell. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. We will ensure that all personal information supplied will be held securely, in accordance with the Data Protection Act 1998.


Why we collect this information

The purposes and reasons for processing your personal information are detailed below:


• To be able to have the necessary information to complete an order.

• To be able to send the order out to you.

• To be able to contact you about your order if need be.


How do we collect this information

The only way we collect this information is directly from recipients. e.g. If you create an account through our website or contact us via email or telephone.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.



Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Your Rights

Sky Pet Products hereby inform you that you may have the following rights in relation to the personal data we hold about you:

• You have the right to request a copy of your personal data held by us

• You have the right to correct any inaccurate or incomplete personal data held by us

• You have the right to request that we erase your personal data

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Updated 24/05/2018